Booking Information

Appointment Booking Options:

Contact via Phone: You can call New Outlooks Day Spa at 978-582-0742 and the receptionist will take care of any appointments or consult appointments you would like to book. You can also leave me a message with the receptionist and I will get back to you ASAP.

Contact via Message: You can send me a direct message to my Instagram or Facebook accounts @sarahnicholehair.

Contact via Email: You can email me at sarahnicholehair@gmail.com with any questions or inspiration pictures you have and I will get back to you as soon as possible.

Cancellation Policy: When you book your appointment a confirmation text will be sent out. In this text it will ask you to hold a card on file to secure your appointment. If you are a no show or cancel your appointment less than 24 hours, 50% of that days services will be collected before any future appointments can be made. If this happens a second time a 100% estimated payment is required to book any future appointments.

Priority Pricing: This pricing is for guests that need a priority appointment that will jump you to the front of the line! This will cause me to work outside my normal hours. If available I will stay late/ come in early for you for an additional 35% of your service total.

Product Returns: You can exchange any products purchased within 7 days of original purchase date.

Service Guarantee: I attempt to ensure that you are always 100% satisfied with your experience with me at the salon. In the event that you are not completely satisfied, please let me know at the time of your service or within 48 hours after your service has been performed and I will be more than happy to adjust your hair for you.

All services are NON-REFUNDABLE but I will adjust your hair free of charge. In the extremely rare case that you are still not satisfied you will be given a salon credit to be used on other services or products the salon has to offer.


Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one session to achieve your desired result.


My Hours:

SUNDAY AND MONDAY: OFF

TUESDAY: 12-8

WEDNESDAY: 12-8

THURSDAY: 9-4

FRIDAY: 9-4

SATURDAY: 9-4

New Outlooks Day Spa 266 Massachusetts Ave. Lunenburg MA